Overview
- Where can I find the most at low wholesale prices?
- What's Dropship mean?
- What if a misunderstanding occurs - who will help me
- The Benefit For Sellers
- What can WhyMind.com do for you?
Contact Us
Shipping
Dispute
How to & Tutorials
Payment
Happy Bid
- Coupon Policy
- The Reward Rule of Membership Point and Virtual money
- Virtual money Policy
- Membership Point Policy
faq
Help - Shipping - Shipping Glossary
Fuel Surcharge
The changes in fuel prices have resulted in increased costs for the air express industry globally, necessitating the implementation of fuel surcharge to be levied on shipments.
Our service adopts an index linked surcharge with effect from 1st June 2004. The surcharge will rise, fall or be removed in line with movements in fuel prices . For your billing convenience, we will also post a 90-day fuel surcharge history. The surcharge will be based on the U.S. Gulf Coast Jet Fuel Prices reported by the U.S. Department of Energy for the month that is two months prior to the adjustment. Details of the surcharge will be updated each month on this site.
Volume Weight
Sometimes, large items with a light overall weight can be charged according to the space they take up on aircraft. In these cases, Volumetric Weight, or dimensional (Dim) weight, is used to calculate the shipment cost.
It is recommended that you calculate the Volumetric Weight for every shipment that you send, then compare this to its actual weight. The greater weight of the two is used to work out the price that we charge you.
International Volumetric Weights are calculated using the formula below:
Length（cm）x Width (cm) x Height in centimetres (cm) / 5000 = Volumetric Weight in kilograms
Remote Area Service
We are committed to providing our customers with the best delivery network, which is why we are continuing to offer coverage to more parts of the world than any other company. However, due to the high degree of inaccessibility of some areas, additional costs are incured.
Effective Nov 1 2003, every international Express is therefore introducing a Remote Area Service.
The charge for DHL will be RMB: 150 per shipment or RMB 2.5 per kilo (whichever is higher) for shipments sent from
The charge for UPS will be RMB: 167 * Fuel surcharge per shipment or RMB 2.5 * Fuel surcharge per kilo (whichever is higher) for shipments sent from
Shipments to or from remote areas within
Rest assume that our charges remain fair and reasonable - they are lower than those of our major competitors. With vast network and infrastructure, it is also good to know that less than 2% of our shipments are currently delivery to remote locations.
If you want to know which area is remote area, you can notice us with the detailed address by email or phone, we’ll reply with the exact answer in 30 minutes.
Customs
Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.
Iusurance Surcharge
In order protect the interests of the seller, so that they lost and damaged goods, they will receive the corresponding compensation, WhyMind.com will on behalf of buyers and sellers to buy insurance in the major express delivery companies.
Import Taxes
WhyMind.com's sellers don't add taxes or other hidden charges. You pay us what you see on the order screen, i.e. goods subtotal + shipping cost.
HOWEVER - In most countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
The rules are different in every country. Unfortunately there is no way for our sellers to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.
Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.
If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you and there is no way to pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.
Please find out as much as you can about your import taxes in your own country before completing your order. If you find out information about the import tax situation in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell the seller what you need by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the comments field during checkout. Also,WhyMind.com is more than happy to follow your instructions.
